Jousts, Right Hands, and Consumer Behavior

 

The following is a postulation I developed after attending a joust at a Renaissance Festival. I noticed something interesting about the crowd and their disproportionate nature at the venue. More data collection and analysis would be needed to prove my theories, but there may be an opportunity for venue owners to consider these two elements of social behavior.

 

The Most Important Revenue Driver for Your Venue – Ancillary Sales

 

Unlike ticket sales, which are fixed. Ancillary income can include multiple revenue streams and is only limited by your operations team’s imagination. In addition, ancillary income can help you keep the doors open and make money in less-than-ideal concert situations.

 

Using Balance to Facilitate Stakeholder Management

 

Your business needs stakeholders to survive. From customers to employees, vendors, and even the community you operate within all have a stake in your operations. Jeremy discusses how to achieve balance between these competing groups.  You can read more about Jeremy’s views on stakeholder management by clicking here.

 

Incremental Changes in Marketing Your Venue

Even in today’s fast-paced world, slow and steady still wins the race when it comes to retaining, attracting, and motivating your entertainment customers to buy. Jeremy discusses how incremental changes reduce sales friction and increase accountability in operational changes.

 

Demographics Aren’t a Catch-All

 

Too many entertainment managers misuse the phrase demographics as an excuse to sound marketing-savvy when they don’t understand entertainment strategy. Jeremy discusses how to properly use this marketing term for your venue.