The Strategic Importance of Brand Parity in Venue Management

 

Brand parity is an important component to marketing strategy. At its core, brand parity is aligning your product with the anticipated demands of the consumer by making sure you have the same attributes as rivals in your market. In his paper “Measuring Perceived Brand Parity.” James A. Muncy, from Valdosta State University, defines it as, “the overall perception held by the consumer that the differences between the major brand alternatives in a product category are small.” That statement is important from a marketing perspective because it reminds us that strategically aligning your offerings with what is expected in the marketplace can mitigate potential competitive advantages of your rivals. In venue management, this can be witnessed quite well in heavy “club” markets such as Vegas, Sao Paulo, Montreal, and Berlin where consumers have come to expect items such as VIP/ bottle service, security, scantily clad cocktail servers, top-of-the-line sound systems, impressive light shows and marquee DJs on deck. Club owners are happy to oblige because they know to compete they must “keep up with the Joneses,” or as marketers state – establish brand parity.

 

This brings us to the other side of brand parity strategy in venue management – if your pockets are deep enough. You can use it to oust competition by creating barriers to entry. This can be witnessed in Las Vegas where resident DJ’s (look at the list below from electronic.vegas) cost tens of thousands of dollars in performance fees alone with many easily cresting the $100,000 mark.

 

3LAU – Omnia Nightclub
A-Trak – XS, Surrender, Intrigue, Encore Beach Club
Above & Beyond – Hakkasan, Omnia, Wet Republic
Adrian Lux – Encore Beach Club
Alison Wonderland – XS, Surrender, Intrigue, Encore Beach Club
Alesso – XS, Surrender, Intrigue, Encore Beach Club
Afrojack
 – Hakkasan, Omnia, Wet Republic
Armin van Buuren – Hakkasan, Omnia, Wet Republic
Arty – Drai’s Nightclub, Drai’s Beach Club
Audien – Marquee Nightclub, Marquee Dayclub
Axwell – Light Nightclub, Daylight Beach Club
Baauer – Light Nightclub, Daylight Beach Club
Benny Benassi – Marquee Nightclub, Marquee Dayclub
Bingo Players – Hakkasan, Wet Republic
Borgeous – Hakkasan, Omnia, Wet Republic
Borgore – Marquee Nightclub, Marquee Dayclub, Tao
Brillz – XS, Surrender, Intrigue, Encore Beach Club
BRKLYN – Hakkasan, Omnia, Wet Republic
Burns – Hakkasan, Omnia, Wet Republic
Calvin Harris – Hakkasan, Omnia, Wet Republic
Carnage – Marquee Nightclub, Marquee Dayclub
Cash Cash – Hakkasan, Omnia, Wet Republic
Cedric Gervais – XS, Surrender, Intrigue, Encore Beach Club
Chuckie – XS, Surrender, Intrigue, Encore Beach Club
Clockwork – Light Nightclub, Daylight Beach Club
Dada Life – Hakkasan, Wet Republic
Danny Avila – Hakkasan, Wet Republic
Dash Berlin – Marquee Nightclub, Marquee Dayclub
David Guetta – XS, Surrender, Intrigue, Encore Beach Club
Deadmau5 – XS, Encore Beach Club
Deniz Koyu – Encore Beach Club, Surrender
Deorro – Encore Beach Club
Dillon Francis – XS, Surrender, Intrigue, Encore Beach Club
Dimitri Vegas & Like Mike
 – XS, Surrender, Intrigue, Encore Beach Club
Diplo – XS, Surrender, Intrigue, Encore Beach Club
DJ Irie – Light, Daylight
DJ Mustard – Marquee Nightclub, Marquee Dayclub
DJ Shift – Drai’s Nightclub, Drai’s Beach Club
DJ Snake – XS, Surrender, Intrigue, Encore Beach Club
Duke Dumont – XS, Surrender, Intrigue, Encore Beach Club
Dyro – Light Nightclub, Daylight Beach Club
Dzeko & Torres – Hakkasan, Wet Republic
EC Twins – Marquee Nightclub, Marquee Dayclub
EDX – XS, Surrender, Intrigue, Encore Beach Club
Eric Prydz – Drai’s Nightclub, Drai’s Beach Club
Eva Shaw – Hakkasan, Wet Republic
FAED – Hakkasan, Omnia, Jewel, Wet Republic
Fedde Le Grand – Encore Beach Club, XS
Ferry Corsten – Marquee Nightclub, Marquee Dayclub
Fergie (DJ) – Hakkasan, Omnia, Jewel, Wet Republic
Flosstradamus – XS, Surrender, Intrigue, Encore Beach Club
French Montana – Marquee Nightclub, Marquee Dayclub
Galantis – Marquee Nightclub, Marquee Dayclub
Gareth Emery – Marquee Nightclub, Marquee Dayclub
Getter – XS, Surrender, Intrigue, Encore Beach Club
Ghastly – Marquee Nightclub, Marquee Dayclub
gLAdiator – Drai’s Nightclub, Drai’s Beach Club
Grandtheft – Surrender
GTA – Hakkasan, Omnia, Jewel, Wet Republic
Hardwell – Hakkasan, Omnia, Jewel, Wet Republic
Heroes x Villains – XS
Hook N Sling – Light Nightclub, Daylight Beach Club
Illenium – Hakkasan, Omnia, Jewel, Wet Republic
Ingrosso – Light Nightclub, Daylight Beach Club
Irie – Hakkasan, Omnia, Jewel, Wet Republic
Jauz – Hakkasan, Omnia, Jewel, Wet Republic
Julian Jordan – Hakkasan, Omnia, Jewel, Wet Republic
Kaskade – Hakkasan, Omnia, Jewel, Wet Republic
Kennedy Jones – Marquee Nightclub, Marquee Dayclub
Krewella
 – Omnia
LA Leakers – Hakkasan, Omnia, Jewel, Wet Republic
Laidback Luke – XS, Surrender, Intrigue, Encore Beach Club
Lil Jon – Hakkasan, Omnia, Jewel, Wet Republic
Lost Kings – XS, Surrender, Intrigue, Encore Beach Club
Markus Schulz – Marquee Nightclub, Marquee Dayclub
Martin Solveig – Surrender
Madeon – Encore Beach Club
Major Lazer – XS, Surrender, Intrigue, Encore Beach Club
MAKJ – XS, Surrender, Intrigue, Encore Beach Club
Marshmello – XS, Surrender, Intrigue, Encore Beach Club
Martin Garrix – Hakkasan, Omnia, Jewel, Wet Republic
Matoma – Hakkasan, Omnia, Jewel, Wet Republic
Morgan Page – Surrender, Encore Beach Club
Nervo – Hakkasan, Omnia, Jewel, Wet Republic
NGHTMRE – Hakkasan, Omnia, Jewel, Wet Republic
Nicky Romero – XS, Surrender, Intrigue, Encore Beach Club
Ookay – XS, Surrender, Intrigue, Encore Beach Club
Paper Diamond – Surrender
Party Favor – Hakkasan, Omnia, Jewel, Wet Republic
Paul Oakenfold – Marquee Nightclub, Marquee Dayclub
Porter Robinson
 – Hakkasan, Omnia, Jewel, Wet Republic
Puff Daddy – Hakkasan, Omnia, Jewel, Wet Republic
Quintino – Drai’s Nightclub, Drai’s Beach Club
Robin Schulz – XS, Surrender, Intrigue, Encore Beach Club
RL Grime – XS, Surrender, Intrigue, Encore Beach Club
Ruckus – Marquee Nightclub, Marquee Dayclub
Sander van Doorn – Marquee Nightclub, Marquee Dayclub
Skrillex – XS, Surrender, Intrigue, Encore Beach Club
Slander – XS, Surrender, Intrigue, Encore Beach Club
Stafford Brothers – XS, Surrender, Intrigue, Encore Beach Club
Steve Angello – XS, Encore Beach Club
Steve Aoki – Hakkasan, Omnia, Jewel, Wet Republic
Sultan & Ned Shepard – XS, Surrender, Intrigue, Encore Beach Club
Sunnery James & Ryan Marciano – Hakkasan, Wet Republic
The Chainsmokers – XS, Surrender, Intrigue, Encore Beach Club
Tiesto – Hakkasan, Omnia, Jewel, Wet Republic
Timmy Trumpet – Marquee Nightclub, Marquee Dayclub
Travis Scott – Hakkasan, Omnia, Jewel, Wet Republic
Tritonal – Marquee Nightclub, Marquee Dayclub
Tommy Trash – XS, Encore Beach Club
Ty Dolla $ign – Marquee Nightclub, Marquee Dayclub
Vice – Marquee Nightclub, Marquee Dayclub
Vinai – Marquee Nightclub, Marquee Dayclub
Virgil Abloh – XS, Surrender, Intrigue, Encore Beach Club
WeAreTreo – Hakkasan, Omnia, Jewel, Wet Republic
Wolfgang Gartner
 – XS
Yellow Claw – XS, Surrender, Intrigue, Encore Beach Club
Zedd – Hakkasan, Omnia, Jewel, Wet Republic

 

This impressive list demonstrates that if one wanted to start a club on the strip in Las Vegas, they would be extremely hard-pressed to do so as the environment demanded by consumers in this area would force them to meet the venue design, ambiance, and reportedly $1 million Calvin Harris makes each night at Hakkasan. Quite simply, they would need to adopt the brand parity of a market put in place by conglomerates backed by casino money. And if they choose not to, they would be lost in the advertising noise of a collective market working against them.

 

Obviously, other attributes come into play when launching a venue. You could position yourself in a tighter niche in the EDM world such as trance. You could reduce costs and charge consumers less than the $30-$50 charged by the major-branded clubs. You could even move off of the strip and cater to the locals. However, that is not the point of this post. The lesson here is. When planning, launching and running an entertainment venue, one must forego the blanket advice of many armchair marketers to simply differentiate the brand. Rather, you need to pinpoint what attributes you should (and can afford to) fall in line with to meet the customer expectations your competition has put in place. Only then, should you look for ways to differentiate.

 

 

 

It’s Not Polite To Point – Drum Cover

 

 

Well, here it is.  I have been working on this track for a few weeks. It is from a GREAT play-along Series called Gordon Goodwin’s Big Phat Play-Along. This was from Volume Two.  I highly suggest you pick-up this play-along. 

 

 

 

 

 

Personally, I feel pushing a big band is the toughest gig a drummer can do.  Reading, timing, color, and setting up the hits for around seven minutes is a real workout. It is even harder on an entry-level Roland Td-11… I’m not gonna’ lie…but quite doable when you use some technology tricks, feel out the kit, and work within its limitations.

 

   

What’s Your Baseline?

 

Have you ever had someone tell you something is a “good investment?”  It could have been a salesperson trying to sell you a new piece of machinery; a broker presenting a new stock;  a business partner serving up a new opportunity, or that new condo your spouse found.

 

But, how do you “really” know it is a good investment?

 

While the complexity of the answer is dependent on the level of investment, your risk tolerance, and other external factors. The solution boils down to two fundamentals. Your forecast of that return and the baseline from which you are making your analysis.

 

Today, I want to focus on the baseline as I plan to tackle the concept of forecasting in detail in subsequent posts.

 

Time and money are not infinite. This is economics 101. If you choose to spend either on one item. You take the same amount away from something else. E.g. if you have $1 in your pocket and purchase a soda for $1. You cannot purchase that $1 bag of chips as well. In this simple form, it seems ridiculous that someone couldn’t comprehend that concept, but you would be surprised how things change when it comes to long-term investments such as stocks, machinery, or large-capital projects.

 

Part of the problem is that potential investors do not have a go-to baseline to gauge the true value for the use of their money. Something that isn’t arbitrary. For instance, you can’t assess the success of one project against something else for which the returns must also be estimated, such as a stock or even another plan you are considering. Simply, you need something with a consistent history of positive returns from which to analyze your investment.

 

Personally, I gauge all potential investments against the 20-year T-bond. While nothing is risk-free, this financial vehicle is issued and backed by the faith of the US Government making it an ideal baseline for your analysis.  This is why many investment advisors follow a diversified portfolio that includes a chunk of these assets.

 

Using my suggestion, you would forecast the return on your investment. For instance, if you plan to buy a piece of machinery that will last twenty years and increase your business by 3%. You would weigh that against what you would get if you placed your funds in a 20-year T-bond. If that bond’s coupon rate is 4%, you may want to investigate that investment, your forecasts, and your decision a bit further.

 

A few notes of caution here. If you crunch the numbers and the bond turns out to be a better investment. Try to avoid engaging in confirmation bias – “the tendency to interpret new evidence as confirmation of one’s existing beliefs or theories.” Don’t re-do your numbers until your potential investment looks better on paper than your baseline. Second, depending on the current state of the bond market. You may want to use the yield instead of the coupon in your analysis as this metric takes into account the future value of the bond you are considering. Finally, keep in mind the gut instinct. If you trust your math and truly feel that the investment will be a wise choice. Go for it. However, give it a night’s rest before you sign the check.

 

Your baseline does not have to be a bond. It just has to be quantifiable, historic, and relatively risk-free. For example, if you are considering hiring musical entertainment for your venue. You could analyze your bar and food sales for six to twelve months before you bring in the talent and then weigh your current numbers against those historic metrics.

 

In a future post, I plan to discuss how you forecast possible returns. However, for today. Remember that to measure anything. You need a device from which to gauge the opportunity. You need a baseline.

 

 

Introducing Jeremy’s Drum Den

 

 

I am proud to announce my new YouTube playlist Jeremy’s Drum Den where I offer my insights on crafting studio-quality drum sounds in small spaces using electronic drums, digital audio workstations, and the latest drum software and plug-ins.

 

Follow me as I explore new drumming technologies and learn on-the-fly with the groove by my side.

 

 

The Derivative Benefit of Record Studios Past

 

 

As I watched the 2018 Rock and Roll Hall of fame Induction Ceremony on HBO, I couldn’t help but admire how tight many of the bands inducted were despite their long absences from the stage. Most notably were The Cars. Whom had not performed together since 2011. The group burned through some of their most iconic hits including Moving In Stereo, Just What I Needed, and My Best Friend’s Girl nailing the tiny progressions, hooks, harmonies, and changes in each that are forever etched in our minds.

 

And it got me thinking.

 

Thinking about how our foray into the modern “home studio” has killed a very important derivative benefit that blest many bands such as The Cars, Lauryn Hill, The Moody Blues, and Bon Jovi during their upbringing in the “offline” world of music consumption. The benefit of being forced to craft a song into a hit by playing through its pieces over and over again.

 

We all know the primary responsibility of the recording studio – to record. However, pre-Pro Tools. The studio was a place where you and your bandmates went to develop your songs with the help of a producer. Unlike today, where you can kind of get the right notes down and then let the engineers copy, paste, and autotune them into perfection. The studio of yesterday required you to play your parts over and over again until you got the perfect take. Sure, there were crutches, but they were costly and generally took more time than the musician just working his or her instrument until they got it right.

 

This process surely helped make great hits – just ask The Cars. However, it also forced the musicians to commit these hooks, riffs, rhythms, and notes to their subconscious must like Danielson did under Mr. Miyagi’s tutelage with his “wax-on/ wax-off technique.” Then, when the recording was done. These bands hit the road for 200 plus dates a year playing those same riffs over and over, further committing them to a part of the brain that few people will ever tap into.

 

The end result is seventy plus year-old rockers who can still hit the stage after nearly a decade of not playing together and give me Just What I Needed – a collection of iconic tunes that sound just like I first heard them in a Pontiac Trans Am.

 

 

 

 

 

 

Respect the Pre-Gig Window

 

 

Musicians and entertainers are a unique breed of individuals… an enigma if you will? Many times, that outgoing personality we see on-stage is not the same person behind it. In fact, from my experience, I find that most entertainers are more introverted than extroverted. They are reserved and highly emotional individuals partly because the product they present is based on emotional attachment.

 

This is why it is imperative that managers, stagehands, venue representatives, marketing personnel, etc. respect the pre-performance time of the artist. I am speaking about the hour directly before they hit the stage. During this time, that introvert is preparing to “come out of their shell,” and for your venue to succeed. You want them to complete that transition. Over the years, I have seen personnel mismanage acts large and small at this point because they do not understand this aspect of the entertainer psyche. I have watched security give them hard times as they approached the stage about their credentials (even with me leading them). Managers argue with musicians about bar tabs before they hit the lights and tech’s fight with DJs about their set-up minutes before showtime.  In all of these situations, the show suffered. Why? Because, in each instance, these events did not allow the artist to get out of their introverted state – a state you do NOT want them to be in when they are entertaining your audience.

 

I understand that any event is made up of numerous personnel with various personalities, job demands, and views of their position within the concert eco-system.  Regardless, in the end. The show is ALL about appeasing the audience and the person they are most connected to at that point is the entertainer. They are the direct link between your success and the audience and for the next forty, sixty, or ninety plus minutes the most important person on the property.  Here are some pieces of advice to help you set them (and your venue) up for success.

 

Give them their space. Make sure the act has a spot where they can “get away” if they need to. It doesn’t need to be a green room. A small corner of the lounge or section of the patio will work. Many times, you will see artists “hide-out” behind the stage.  This is usually a sign to leave them alone.

 

Hold off on your reprimands. Was the artist late? Did they not dress properly? Did they load-in through the wrong door? Did their last show bomb?  NOW is NOT the time to address this with them. You will have plenty of time to discuss these items later on. If you want a great show, you can’t send them on stage worried or thinking about how they already failed. Give them feedback after the show, or better yet. The next day.

 

Make them feel tech-secured. Make sure your technicians touch base with the artist and ask them if they have any questions, comments, or concerns about a 1/2 hour before showtime. Then, actively listen to their demands. NOW is NOT the time to fight with them about mic placement or to start a rift regarding in-ear monitors. Rather, NOW is the time to make them feel like you have their back for the next 45-plus minutes.

 

Treat them like rock stars. Even if you hate their music or dislike the entertainer as a person because he stole your girlfriend. Smile and tell them to have a great show as they head towards the stage. If you have a history of their performance. Tell them about something they did at the last show that you thoroughly enjoyed. Just don’t tell them your mom or grandma likes their music and don’t oversell your enthusiasm.

 

Remember the Berklee Recording Rule. While studying briefly at Berklee College of Music, I spent many hours in recording sessions with my roommate who was in the final year of the program. I heard variations of the following phrase.

“It is your job to support the artist and stay out of their way.” 

I learned that this meant that you supported the artist’s physical and mental space above all else. You rolled with every punch.  You didn’t force the drummer to move his snare for better mic placement. You worked around it. If the pianist runs all of his keys through the same amp, you find a way to work within his set-up and don’t force him to change it. If the singer feels comfortable in the dark with candles – you shut the lights off, even if you can’t see a damn thing.

 

What Berklee’s recording and engineering lesson teaches us is that ultimately, your goal is to send an artist on stage feeling confident, respected, and in-demand. This will help pull them out of their introverted headspace, let their artistry shine, and focus on connecting with their fans. The end result is a better show with a greater opportunity for success.